PromptShield Support

Help, troubleshooting, and contact information for PromptShield.

Quick Help

1. Paste text into PromptShield or share text from another app.
2. Tap Find Private Details.
3. Review every suggested replacement and exclude false positives.
4. Copy the safer version only after checking the result.

PromptShield Pro

PromptShield Pro is a one-time, non-consumable App Store purchase. It unlocks named-entity detection, custom confidential terms, editable aliases, and local alias restoration. Use Restore Purchase on the Pro screen after reinstalling or moving to another device using the same Apple Account.

Troubleshooting

• If a private detail is missed, add it as a custom confidential term.
• If a shared text does not appear, open PromptShield directly and try sharing again.
• If Pro is not recognized, use Restore Purchase and confirm the device is signed in to the Apple Account used for purchase.

Contact Support

Email: atikqwind@hotmail.com

Please include your device model, iOS version, app version, purchase status, and steps to reproduce the issue.

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